Susurradora de familias/The Family Whisperer

This year I'm working with older adults, and together we're learning to accept and live with technology. I've realized that, for many of them—many more than we imagine—the digital age has arrived suddenly, without warning. Procedures that used to be done in person, with someone on the other side of the counter, can now only be done online. And many older adults have told me they feel discriminated against, as if the world had moved on without them expecting it. This has made me wonder... Are they really being left behind unintentionally, because their difficulties weren't considered? Or is it being done intentionally, as a way to push them to adapt?   Whatever the case, the truth is that many of them don't know how—and can't—keep up with the rapid pace of technological change. And I believe that as a society, we have a responsibility to support them, not exclude them. In some cases, they have children or relatives who help them with these procedures, but in many...